Service

Delivering the World's Best Customer Support

Experience - With over five hundred years of combined experience at these Whiteford Kenworth locations, our staff can handle all your mechanical service needs along with collision-related paint and body shop services.

Our factory certified technicians are trained to service Paccar, Caterpillar, and Cummins engines and routinely perform repairs on Dana, Eaton, Allison, and Cummins-Meritor major powertrain products.

Innovation - Whiteford Kenworth’s 11th and newest full-service dealership in Rossford, Ohio features a state-of-the-art 36,000-square-foot service area designed to improve operational flow, service efficiencies, and productivity. Reflecting the next chapter of innovation and environmental responsibility, this location’s drive through service canopy and adjacent walkway incorporates solar panels capable of generating 58 megawatt-hours of electricity per year as an alternative power source.

Service Highlights

• Shop computers are connected to high-speed wireless networks loaded with the latest diagnostic programs hosted by Kenworth and major component suppliers ensuring the latest diagnostics support are quickly downloaded
• On-Call Mobile Service
• Computerized wheel alignment
• EGR & DPF cleaning
• Electrical systems and charging system diagnostics
• Hose repair for low, medium, and high-pressure assemblies using permanently attached (crimped) and field attachable (reusable) hose ends
• Preventative maintenance programs are available and tailored to individual fleet requirements

Service That Makes a Difference

Whiteford Kenworth delivers top-tier service, designed to keep your truck running smoothly and efficiently. With extended hours of operation and ExpressLane service, we minimize downtime and get you back on the road faster. Our factory-trained technicians provide expert preventative maintenance and repairs, and for Kenworth trucks equipped with the TruckTech+, remote diagnostics and service management is delivered in an integrated package that couples drivers and fleet managers with a designated Kenworth dealer to maximize uptime.

Body Shop Paint and Collision Repairs for Truck and Trailer

Both Whiteford Kenworth South Bend, Indiana locations and the Perrysburg, Ohio location are fully capable of meeting your needs for truck collision repair, paint and multi color paint schemes, onsite tractor and steel trailer frame straightening, reefer or dry van panels, roof replacements and more.

Our experienced paint professionals are Axalta certified and utilize computerized paint mixing to ensure a perfect application and finish every time. We service all makes and models, offering comprehensive body shop repairs by factory-trained technicians to deliver the quality and reliability that you count on. Our precision welding and fabrication skills help bring your truck and trailer back to top operating condition.